Policies

SHIPPING and DELIVERY

Important things to know about keeping your wine safe and happy in transit: Your shipment requires a mandatory adult signature (21+) so a business address is preferred. After three attempts your wine will be returned and held for further instructions. Any additional shipping may be at full cost and the responsibility of the purchaser. Wine can be damaged by extreme heat or cold, we will let you know if the weather will delay your shipment.

RETURN POLICY

Please contact us immediately if there is a problem with your order. All returns are handled on an individual basis. Our intention is to please our customers from the wine we make, to the service we provide.

We use Ground shipping although quicker shipping methods are available upon request and may be needed during warmer months to facilitate a time sensitive delivery. You will be notified by email in advance of your shipping date. If you have a specific shipping timeframe in mind, please let us know in advance. All local Napa Valley deliveries are free of charge. Questions? Please email Mindy at lorenza@intersectionwine.com.

PRIVACY and SECURITY

We are committed to protecting your privacy. All order information is encrypted in order to ensure maximum security. All the information you give us is completely private and used solely for order processing and shipping. We will never sell or rent your information to third parties. Our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site.

The FINE PRINT

The buyer is solely responsible for shipment of alcoholic beverage products. Alcoholic beverages may be sold and delivered only to persons who are at least 21 years of age. In placing your order, you represent to us that you are at least 21 years old and that the person to whom you are directing delivery is at least 21 years old. When your alcoholic beverages are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years old.
GOVERNMENT WARNING: (1) ACCORDING TO THE SURGEON GENERAL WOMEN SHOULD NOT DRINK ALCOHOLIC BEVERAGES DURING PREGNANCY BECAUSE OF THE RISK OF BIRTH DEFFECTS. (2) CONSUMPTION OF ALCOHOLIC BEVERAGES IMPAIRS YOUR ABILITY TO DRIVE A CAR OR OPERATE MACHINERY, AND MAY CAUSE HEALTH PROBLEMS. NOTICE REQUIRED UNDER CA. PROP.65.